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Cavender’s Info Help

Privacy Policy

Posted: November 07, 2017

Your privacy is important to us at Cavender's ("Cavender's" or "we"). We know that you care about the use of your personal information and how it is shared. Because of this, we will not use or share your information except as provided in this Privacy Policy.

This Privacy Policy explains what information we collect about you on our website, how we use such information, and the safeguards we have in place to protect it.

Please carefully read this Privacy Policy, which is part of our Terms of Use, before using our website,, or any related Cavender's webpage. If you do not agree with our policies and practices, please do not use our website. By using our website, you agree to the terms of this Privacy Policy.



Should you have any questions about our website or this Privacy Policy, please visit our Contact Page or contact us at:

Cavender's Boot City
ATTN: Customer Service
7820 South Broadway, Tyler, TX 75703


This policy applies to information we collect:
- On this website ( and related Cavender's webpages (the "Site").
- In email, text and other electronic messages between you and the Site.

It does not apply to information collected by:
- Us offline or through any other means, including on any other website operated by any third party (including our affiliates); or
- Any third party (including our affiliates), including through any application or content (including advertising) that may link to or be accessible from or on the Site.


As you use the Site, Cavender's may ask you for certain information, including without limitation your name, email address, postal address, and telephone number. Such information is provided voluntarily by you. In general, you can visit the Site without telling us who you are or revealing any personal information about yourself; however, you must provide personal information in order to subscribe to Cavender's email promotions or make an online purchase.

When you make an online purchase through the Site, we may ask you for additional information to complete the transaction. Such information may include, without limitation, your name, mailing and billing addresses, zip code, phone number, email address, and credit or debit card information. This information will only be used to complete the transaction and sign you up for email notifications, and for promotions if you ask us to send them to you. Cavender?s proudly offers shipping to certain countries outside the U.S. When you place an order to be shipped outside the U.S. the order is processed and fulfilled by our international logistics partner UPS iParcel (a UPS company). By placing an international order, you acknowledge that the financial transaction and the shipment will be processed by iParcel. Please visit our Order Information page for more information, including the list of countries to which we ship. When you provide personal information for international shipping that information is collected by iParcel and used by iParcel and Cavender?s only to complete your transaction and/or communicate with you regarding your transaction.

Additionally, Cavender's may use automatic data collection technologies such as cookies to collect non-personally identifiable information when you visit the Site, including without limitation the type of browser and operating system you are using, your IP address, aggregate data about the number of visits to the Site, and aggregate data about the pages visited, but in doing so we do not connect this information with your personal information such as your name or email address to personally identify you. For more information, please see the following section.


Like many websites, Cavender's uses cookies and other tracking technologies to collect general, non-personally-identifiable information about Site visitors. A cookie is a small file placed on the hard drive of your computer. Cavender's uses cookies and other tracking technologies in order to improve the Site by providing aggregate information on the number of visitors and their usage patterns and allowing us to recognize you when you revisit the Site to provide you with customized information and to remember your preferences.

Cavender's does not collect user personally-identifiable information over time and across third-party websites, and we do not permit third parties to gather information passively on the Site for behavioral advertising purposes.

You can control many tracking tools, including cookies, from your browser. In particular, you may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of the Site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to the Site.

Additionally, some Internet browsers have a ?do not track' feature that lets you tell websites that you do not want to have your online activities tracked. These features are not yet uniform, so we are currently not set up to respond to such signals.


We use information about you that we collect or that you provide to us, including any personal information:

Except as prohibited by law, we may also use your information to contact you about our goods and services that may be of interest to you. If you do not want us to use your information in this way, please use the opt-out procedures described in the Opt-Out Procedures section.


Cavender's does not sell, trade, or disclose your personal information to third parties for their direct marketing purposes without your consent.

We will only disclose personal information about you that we collect or that you provide to us:

We may also disclose your personal information:

We may disclose aggregated, non-personally-identifiable information about Site users without restriction.


If you do not wish to have your contact information used by Cavender's to promote our products or services, you can opt out by filling out the form located at our Contact Page or by contacting us at [email protected]

If we have sent you a promotional email, you may send us a return email asking to be omitted from future promotional email distributions. This opt-out does not apply to transactional emails regarding your orders or updates to our policies.


Cavender's has implemented security measures to help protect against the risk of loss, misuse, and alteration of sensitive information that you provide. Nevertheless, such security measures may not prevent all loss, misuse, or alteration of information on the Site, and Cavender's is not responsible for any damages or liabilities relating to any such security failures. By using the Site, you understand that there is a risk that data and communications, including email and other electronic communications, may be accessed by unauthorized third parties. The foregoing does not affect any liability that cannot be excluded or limited under applicable law.


The security of your credit and debit card and personal information is a top priority at We strive to make your online shopping experience an enjoyable one by providing you with a secure transaction. When you place an order with us online, your order information is protected using Secure Sockets Layer (SSL) technology, which encrypts information before it is transmitted over the Internet.

Cavender's does not store your credit or debit card information when you make an online purchase. Cavender's partners with a third-party processor to process credit and debit card transactions. For your security, Cavender's uses PCI-compliant credit and debit card processing providers. Our credit and debit card processing service providers protect your sensitive transaction information using a variety of security measures, including SSL encryption technology and other technical and physical security measures.


Cavender's customers and email subscribers may review or modify their contact information on file at the Site by filling out the form located at our Contact Page or by contacting us at [email protected] We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.


Under California law, a California resident with whom Cavender's has an established relationship has the right to request certain information with respect any personal information Cavender's may have shared with third parties within the immediately preceding calendar year for their direct marketing purposes, and the identities of those third parties, subject to certain exceptions. In response to a written request, Cavender's is allowed to provide a cost-free means to opt out of such sharing.

Since Cavender's does not provide your personal information to third parties for their direct marketing purposes, it is not necessary for us to establish this procedure; however, if you do not want Cavender's to use your personal information to promote our products or services, please follow the cost-free opt-out procedures in this Privacy Policy.


If you are located outside the United States, please be aware that information we collect, including personal information, will be transferred to, processed, and stored in the United States where the Site is operated. By using the Site or providing us with any information, you consent to the transfer, processing, and storage of your information in the United States. You are also consenting to the application of United States federal and Texas state law in all matters concerning the Site and this Privacy Policy.


The Site is not directed to children under the age of 18 years. We will not request personally-identifiable information from anyone whom we know to be under the age of 18. By using the Site, you represent and warrant that you are at least 18 years old. If we become aware that a customer is under the age of 18 and has registered or otherwise provided personally-identifiable information, we will cancel the corresponding registration and remove his or her personally-identifiable information.


Sites linked to and from the Site are not under the control of Cavender's, and Cavender's shall have no responsibility or liability for the content or privacy practices of any such linked site or any link or linking program at any time. If you click on a link on the Site and link to a third party's website, then this Privacy Policy will not apply to your personally-identifiable information collected on that third party's website, and you must read the privacy policy on that website to see how your information will be handled by that site.

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