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Cavender's Gift Cards are the perfect way to send a gift of western wear to your friends and family. Simply provide us with the dollar amount of the Gift Card (from $10 to $500) and we'll send a Gift Card that can be used immediately along with your personal message. Gift card amounts are in U.S. dollars.
There are two types of Cavender's Gift Cards:
If you have received a Classic Gift Card, you may redeem the card at any Cavender's Boot City store or online at Cavenders.com. At the store, simply present your card to the cashier at checkout. For online orders, you'll need your 19-digit Gift Card number and 4-digit PIN code. The Gift card number and PIN are printed on the back of the Classic Gift Card. If you purchased the card at a store, there will be a scratch off area to the right of the Gift Card number which contains the PIN code. For online orders, simply select the Gift Card payment option when you check out and enter the Gift Card number and PIN code in the appropriate fields when you check out.
If you received an E-Gift Card, you will also have a Gift Card number and PIN code contained in the email you received. E-Gift Cards may only be redeemed online at Cavenders.com.
Yes, you may redeem the Cavender's Classic Gift Card purchased from a Cavender's Boot City store as long as it has a 4-digit PIN code on the back of the card (underneath the scratch-off area). Gift cards without the PIN number are still valid at any Cavender's Boot City store but cannot be used for online purchases. However, customers may exchange pin-less Cavender's Gift Cards for a card with a 4-digit PIN at any Cavender's store.
You can check your balance online any time at Cavenders.com. Just look for the Check Gift Card Balance link on our Gift Card page.
No. As long as there is value remaining on the Gift Card, it will not expire. You can spend it anytime. We do not charge a fee for holding on to a card beyond a specified time.
Not at this time.
The same way you return all other Cavenders.com merchandise. If you request a refund on an item purchased, we will issue an E-Gift Card for the amount of the refund due on completion of the return.
Cavender's is not responsible for unauthorized use of Gift Cards. Lost or stolen gift cards will not be replaced without required proof of purchase. Please call 1-800-943-2712 (24 hours a day, 7 days a week) to report your missing card.
E-Gift Cards can be resent to the recipient in most circumstances. Contact the Cavenders.com fulfillment center for more information at 1-866-826-4865 (Mon-Tue 8am-7pm | Wed-Fri 8am-6pm | Sat 8am-12pm Central Time).
Yes. Any combination of Cavender's Gift Cards and/or credit card may be applied toward your purchase.
To be certain an E-Gift Card has been received, please check with the recipient. Most E-Gift Cards are delivered successfully within 24 hours of your order. However, as with all e-mail, a number of factors could prevent a card from being delivered to a recipient's in-box. A full in-box, an invalid e-mail address or a spam filter can prevent an E-Gift Card from reaching its intended recipient. If we are notified that an E-Gift Card has not been delivered, we can resend the card in most cases. If you have problems with an E-Gift Card delivery, contact us at 1-866-826-4865 (Mon-Tue 8am-7pm | Wed-Fri 8am-6pm | Sat 8am-12pm Central Time).
Gift cards are great for sales incentives, customer relations, and holiday gift-giving. For more information please call Cavenders.com at 1-866-826-4865 (Mon - Fri 8:30 a.m. - 5:30 p.m. CST and Sat 8:00 a.m. - 12:00 p.m. CST) or email us at email@example.com.