Customer Service

Your browser's Javascript functionality is turned off. Please turn it on so that you can experience the full capabilities of this site.

Customer Service
<div class="faqs"> <h1 id="faq-top">Customer Service</h1> <p> </p> <p>We sincerely value the trust you put in Cavender’s and are working hard to continue to earn your business!</p> <div class="accordion"> <div class="accordion-section"> <h2 class="faq-head"><img alt="" src="images/content-pages/quick-help-icon.gif?$staticlink$" />Quick Help</h2> <a aria-expanded="false" class="accordion-section-title" href="#accordion-1">How do I return or exchange an item?</a> <div class="accordion-section-content" id="accordion-1"> <p>We will gladly accept your returns for exchange or credit within 30 days of purchase. Merchandise must be in as-new condition (tags, packaging intact, unwashed, unworn).</p>   <ol> <li> <p>You will need to <a href="images/content-pages/Merchandise-Return-Form.pdf?$staticlink$" style="color:#8f1015;">download our merchandise return form</a>.</p> </li> <li> <p>Please be sure to include a copy of your packing slip, email order confirmation, or a printed copy of your order inside the package. Your online order should have also included a pre-printed return label for you to use.</p> </li> <li> <p> Print out our UPS return label using the button below. Unless you are returning footwear, an $8.99 charge will be deducted from your refund.</p> </li> <li> <p> </p> <form action="https://row.ups.com/GuestAccess/Guest/Access" method="POST" target="_blank"><input name="Company" type="hidden" value="Q2F2ZW5kZXJz" /> <input type="submit" value="Print UPS Return Label" /> </form> <p> </p> </li> <li> <p> Drop off your package at your local UPS office.</p> </li> <li> <p>Drop your package off at the nearest carrier pick-up location</p> </li> </ol> </div> </div>  <div class="accordion-section"><a aria-expanded="false" class="accordion-section-title" href="#accordion-2">How can I track my shipment?</a> <div class="accordion-section-content" id="accordion-2"> <p>Once your order ships, it may take 24 hours before tracking information appears on the carrier web site.</p> <p><a href="$url('Order-History')$">Click here to track your order shipment.</a></p> </div> </div>  <div class="accordion-section"><a aria-expanded="false" class="accordion-section-title" href="#accordion-3">What is the status of my order?</a> <div class="accordion-section-content" id="accordion-3"> <p>After you place an online order, you will receive an email with your order information and a link that you may use to determine the current status of your order.</p> <p><a href="$url('Order-History')$">Click here to check your order status.</a></p> </div> </div>  <div class="accordion-section"><a aria-expanded="false" class="accordion-section-title" href="#accordion-5">Merchandise return form</a> <div class="accordion-section-content" id="accordion-5"> <p><a href="images/content-pages/Merchandise-Return-Form.pdf?$staticlink$" style="color:#8f1015;" target="_blank">Download our merchandise return form</a></p> </div> </div>  <div class="accordion-section"><a aria-expanded="false" class="accordion-section-title" href="#accordion-6">Returning to a store</a> <div class="accordion-section-content" id="accordion-6"> <p>If there is a Cavender's retail store near you, you may return your online purchase to the store for exchange or refund. You must take a printed copy of your order to the store along with your merchandise. <a href="$url('Order-History')$">Click here to view your order history.</a></p> </div> </div>  <h2 class="faq-head"><img alt="" src="images/content-pages/orders-shipping-icon. Read More
About Us
4.21.25 Version <h1>Our Story</h1> <div style="width:95%; margin: auto;"> <p>Cavender's was founded in 1965, in the small east Texas town of Pittsburg. James and Pat Cavender were entrepreneurs who dabbled in several ventures before opening a clothing business. James had a sharp wit, boundless energy, and he found the perfect combination for his skills, personality and experiences serving customers a quality product at a fair price. As a country boy in a small Texas town, it was only natural to carry cowboy boots. Cavender's started with 3 styles of Tony Lama boots. They sold well, and so James bought more. It was just the beginning for this family company that would go on to sell millions of pairs of boots and become the fastest growing Western wear chain in America.</p> <p>Whether it was buying (and reselling, of course) a cattle trailer load of boots from a manufacturer going out of business in the 1970s, riding the high of the Urban Cowboy craze in the 1980s, surviving—and in fact thriving—in its decline, or partnering with another up-and-coming Texas icon, George Strait, Cavender's has always had a knack for being in the right place at the right time. But more than that, Cavender's has thrived based on its half-century plus commitment to the customer by providing the best products at affordable prices with excellent customer service.</p> <p>As much as growth is a central part of Cavender's, the people running it still acknowledge their roots in quality products and customer service. Step into any Cavender's and not only will you see pictures of James, Pat, Joe, Mike, Clay, and their families, you'll also see grainy black and whites of their grandparents on the old ranches in Albany, Texas and Idabel, Oklahoma.</p> <p>Cavender's has been named the nation's top retailer for many prestigious companies such as Lucchese, Justin, Tony Lama, Laredo, Nocona, Rocky Mountain and Wrangler. In 2019, the Cavender Family was inducted into the Texas Cowboy Hall of Fame.</p> <p>Today, Cavender's has established itself as the premier Western clothing store for the American South and Southwest. Cavender's remains a family business, run by James and Pat's sons, Joe, Mike and Clay, who oversee the growth, development and day-to-day operations. Boots are the roots for Cavender's and the Cavender family wanted to share their love of the western lifestyle with others. Cavender's continuously seeks the best in design, style and authentic western craftsmanship for our customers. At Cavender's you can expect to find just what you're looking for from friendly folks offering a helping hand because "This is How We Live".</p> </div> <p><br /> </p> <div class="content-asset" id="wrapper"> <div class="page-title"> <h1>OUR HISTORY</h1> </div> <ul class="timeline"> <li><span><img alt="The image shows a nostalgic painting of a Dairy Hart, a quaint vintage-style diner from 1957. The building features a classic mid-century design with a prominent, slightly angled roof and a wide front that includes large windows and a central entrance. The signage above reads "Dairy ♥ Hart" in bold, red letters with a heart symbol, capturing a charming, retro feel. A large tree looms over the building, adding a touch of nature to the scene, depicted under an overcast sky that enhances the moody, historical ambiance of the painting." class="timeline-image" src="https://res.cloudinary.com/cavenders/image/upload/f_auto,q_auto,w_auto,dpr_auto/Web/Content/Timeline/1957-dairy-hart-painting.jpg" title="Cavender's 1957" /></span> <div class="timeline-badge"></div> <div class="timeline-panel"> <div class="timeline-heading"> <h4 class="timeline-title">1957</h4> </div> <div class="timeline-body"> <p>James R. Cavender opened a burger joint in Pittsburg, Texas called Dairy Hart.</p> </div> </div> </li>  <li class="timeline-inverted"><span><im Read More
Careers
11.3.25 Version <style type="text/css"> .responsive-iframe { width: 100%; height: 0; margin: auto; padding-bottom: 56.25%; position: relative; } .responsive-iframe iframe { position: absolute; width: 100%; height: 100%; } </style> <p> <img alt="Career Opportunities" src="Static/CavendersStoreFront.jpg?$staticlink$" title="Career Opportunities" /> </p> <div id="primary" style="text-align: center; width:90%; max-width:1000px; margin: auto; padding: 10px; font-size:11pt;"> <h1> <strong>Cavender's Careers</strong> </h1> <p> Join a team that honors the legacy of the West and carries its traditions forward. Cavender's Boot City has over 100 locations across more than 15 states and has 3,500+ associates. We take pride in hard work, integrity, and in delivering the best value, selection, and service in the Western wear industry. For over 60 years, our team has lived by James Cavender's philosophy: "Take care of the customer, and everything else will take care of itself." All associates, whether on the sales floor or behind the scenes, focus on creating an exceptional shopping experience that keeps customers coming back. If you're looking for a workplace where passion meets purpose, and you love the Western lifestyle, Cavender's is the place to be. <br /> <span style="display: inline-block; margin-top: 8px; font-weight: bold;"> #Cavenders #WorkWithUs #WesternHeritage </span> </p> <p> <em>"At Cavender's, we don't just wear it, we live it."</em> </p> <hr /> <h2> <strong>Become a part of our Cavender's family</strong> </h2> <p>Click the link below to view all open opportunities.</p> <p> <i>All current Cavender's associates should log in to Roundup and select "My Company" and "View Opportunities" to apply.</i> </p> <p> <a class="button" href="https://cavenders.rec.pro.ukg.net/CAV1003CAVEN/JobBoard/07bde0c2-25f7-4ef9-88da-86dfca1a9995/?q=&am… rel="noopener" target="_blank">APPLY HERE</a> </p> </div> <div class="responsive-iframe"> <iframe allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture" allowfullscreen="" frameborder="0" height="315" src="https://www.youtube.com/embed/5aWFKm_yiGU" title="Watch The Cavender Way" width="560" referrerpolicy="strict-origin-when-cross-origin"></iframe> </div> Read More
Community Support
<h1>CAVENDER'S CARES ABOUT COMMUNITIES</h1> <p>Cavender's isn't just the name of our store, it's also the name of our family. We carry hardworking western wear known for high quality and authentic style! That standard is evident in everything we do. We are grateful for the loyalty of our customers which allows us to continue supporting worthwhile organizations and events.</p> <br> <h3>SPONSORSHIPS</h3> <p>Cavender's Cares is our way of supporting the communities that are home to our stores through sponsorships, partnerships, merchandise and gift card donations. We encourage you to review these guidelines before submitting a request.</p> <ol> <li>Cavender's must have a retail store in the market of the event or organization.</li> <li>Requests must fall into one of two Areas of Support in order to be considered. Requests that are not within these areas of interest will not be considered.</li> <li>Donation requests must be made no less than 60 days prior to the event sponsorship deadline. If we are able to support the event, we will respond by email. Due to the volume of requests we receive, we are unable to respond unless we will be supporting your event.</li> </ol> <br> <h3>AREAS OF SUPPORT</h3> <ol> <li>Organizations or events that support the <strong>WESTERN LIFESTYLE</strong>. This includes rodeos, bull riding events, ranching and agriculture education events.</li> <li>Organizations and events that work to <strong>ERADICATE CANCER</strong> and assist those who are fighting the disease. The devastating effects of cancer touch many lives, including the Cavender's family, and for this reason is a focus of our charitable giving.</li> </ol> <p>We also have existing partner relationships with these organizations. Any additional support to these organizations from Cavender's will be evaluated and determined based on market and budget.</p> <br> <center> <h2>PARTNER ORGANIZATIONS</h2> <table style="width:100%; border:0px;"> <tr> <td style="width:20%; text-align: center; vertical-align: middle;"><a class="anchor-target" name="sotx"></a><a href="https://www.sotx.org/" target="_blank"><img alt="Special Olympics of Texas" src="images/Special-Olympics-Texas-Logo.png?$staticlink$" title="Special Olympics of Texas" /></a> </td> <td style="vertical-align: middle; width:80%;"><p style="font-size:12px;">  <br>Cavender's is proud to support the Special Olympics of Texas each summer through our Paper Torch Campaign. This fundraising campaign allows our customers to support Special Olympics of Texas by making donations at checkout. These funds support the mission of Special Olympics to provide year-round sports training and athletic competition in a variety of Olympic-type sports for children and adults with intellectual disabilities, which allows them to develop physical fitness, demonstrate courage, experience joy and participate in friendship with other Special Olympics athletes and community. <br><a href="https://www.sotx.org/" target="_blank"><span style="color:#8f1015;">Learn more about the Special Olympics of Texas.</span></a> </p></td></tr> <tr> <td style="width:30%; text-align: center; vertical-align: middle;"><a class="anchor-target" name="cancersociety"></a><a href="https://www.cancer.org/" target="_blank"><img alt="American Cancer Society" src="images/American-Cancer-Society-Logo.png?$staticlink$" title="American Cancer Society" /></a> </td> <td style="vertical-align: middle; width:70%;"><p style="font-size:12px;"> The American Cancer Society is on a mission to free the world from cancer. Until then, they will be funding and conducting research, sharing expert information, supporting patients and spreading the word about prevention. All so we can live longer and better. Read More
FAQs
Frequently Asked Questions Read More
Ordering Information
9.9.25 Verison <h1 style="margin-left: 10px;"><font style="vertical-align: inherit;"><font style="vertical-align: inherit;"><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">Order Information</font></font></font></font></h1> <p style="margin-left: 10px;">We sincerely value the trust you put in Cavender’s and are working hard to continue to earn your business!</p>  <h2 style="margin-left: 10px;"><font style="vertical-align: inherit;"><font style="vertical-align: inherit;"><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">Volume Orders</font></font></font></font></h2> <p style="margin-left: 10px;"><font style="vertical-align: inherit;"><font style="vertical-align: inherit;"><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">For volume orders, please email </font></font></font></font><strong><a href="$url('CustomerService-ContactUs')$"><span style="color:#c0392b;"><font style="vertical-align: inherit;"><font style="vertical-align: inherit;"><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">customer service</font></font></font></font></span></a></strong><font style="vertical-align: inherit;"><font style="vertical-align: inherit;"><font style="vertical-align: inherit;"><font style="vertical-align: inherit;"> for assistance with product availability, delivery times and costs.</font></font></font></font></p> <h2 style="margin-left: 10px;"><font style="vertical-align: inherit;"><font style="vertical-align: inherit;"><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">Order Status</font></font></font></font></h2> <p style="margin-left: 10px;"><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">You will receive an email that will contain your order information and a link to check the status of your order.</font></font></p> <p style="margin-left: 10px;">After your order is processed, you'll receive an update through email or text informing you the order has been processed and shipped or ready for pick up at the store(s). To track shipped orders, you may <strong><a href="$url('Order-History')$#ord-track" title="Track Orders"><span style="color:#c0392b;">track your order on the order status page</span></a></strong>.</p> <h2 style="margin-left: 10px;">Shipment Tracking</h2> <p style="margin-left: 10px;">Once your order ships, it may take 24 hours before tracking information appears on the carrier's website.</p> <p style="margin-left: 10px;"><strong><a href="$url('Order-History')$#ord-track" title="Track Orders"><span style="color:#c0392b;">Track your order on the order status page.</span></a></strong></p> <p style="margin-left: 10px;">Here's a couple of items to consider:</p> <ul class="midPara"> <li> <p style="margin-left: 10px;">Credit card approval must be received prior to processing. Only credit cards issued by US banks are accepted for payment.</p> </li> <li> <p style="margin-left: 10px;">All orders placed after 11:00am CST are processed the following day. All orders placed after 11:00 am CST Friday are processed the next business day, usually on Monday. In the case of Monday holidays (Memorial Day, Labor Day, or other Mondays which coincide with a holiday) orders will be processed on Tuesday.</p> </li> <li> <p style="margin-left: 10px;">Packages are shipped from our fulfillment center & stores Monday through Friday, excluding holidays (New Year's Read More
Returns & Exchanges
Code Preservation: <p>Likely you’ve heard about nationwide product & staffing shortages as well as shipping carrier delays. Similar to many others we are being impacted by these challenges. </p> <p>This means it’s taking longer than usual for you to: get your orders, receive responses to requests, and complete exchanges and refunds (which we’re not happy about either). Despite our best efforts, orders placed after December 4th, unfortunately, cannot be guaranteed for receipt prior to Christmas.</p> <h2 tabindex="0">How To Ship Your Return or Exchange</h2> <div tabindex="0"> <p>Cavenders.com strongly recommends that all return shipments be made by UPS, so that you can take advantage of their shipment tracking system. We cannot assist you with lost return shipments unless a tracking number has been assigned to the shipment.</p> <p>You must include the <a href="/on/demandware.static/Sites-Cavenders-Site/-/default/images/Merchandise-Return-Form.pdf" style="color:#8f1015;" target="_blank">Merchandise Return Form</a> with your return. Be sure to include a copy of your packing slip, email order confirmation, or a printed copy of your order inside the package.</p> <p>To print out your return label via UPS, click the button below. Unless you are returning footwear, a $8.99 charge will be deducted from your refund.</p> <form action="https://row.ups.com/GuestAccess/Guest/Access" method="POST"><input name="Company" type="hidden" value="Q2F2ZW5kZXJz" /> <input type="submit" value="Print UPS Return Label" /> </form> <p>If you are exchanging an item and a credit is required, your card will be credited for that purchase. A new order will then be placed for your new item. You will see a new authorization for this new order.</p> <p>If you are to receive credit on your credit card, allow one to two billing cycles for the credit to appear on your statement. If your returned item was purchased with a Gift Card, we will issue another Gift Card for the amount of the credit due on completion of the return. If there is an additional amount owed, your credit card will be charged for any replacement merchandise when shipped.</p> </div> <p>You must complete our Merchandise Return Form before returning any Merchandise to Cavenders.com.</p> <p><a href="/on/demandware.static/Sites-Cavenders-Site/-/default/images/Merchandise-Return-Form.pdf" style="color:#8f1015;" target="_blank"><span style="color:#8f1015;">Download the return form here</span></a>.</p> </div> <div tabindex="0"> <h2 tabindex="0">How To Ship Your Return or Exchange</h2> <div tabindex="0"> <p>Cavenders.com strongly recommends that all return shipments be made through a carrier that provides a shipment tracking system. We cannot assist you with lost return shipments unless a tracking number has been assigned to the shipment.</p> <p>Returns must include the <a href="/on/demandware.static/Sites-Cavenders-Site/-/default/images/Merchandise-Return-Form.pdf" style="color:#8f1015;" target="_blank">Merchandise Return Form</a>. Please be sure to include a copy of your packing slip, email order confirmation, or a printed copy of your order inside the package. Your online order should have also included a pre-printed return label for you to use.</p> <p>Refunds will be credited back to the original form of payment used. Unless you are returning footwear, a $8.99 charge will be deducted from your refund.</p> <form action="https://row.ups.com/GuestAccess/Guest/Access" method="POST"><input name="Company" type="hidden" value="Q2F2ZW5kZXJz" /> </form> 10.29.24 Version <div class="faqs"> <h1 tabindex="0"><font style="vertical-align: inherit;"><font style="vertical-align: inherit;"><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">RETURNS & EXCHANGES</font></font></font></font></h1> <p> </p> <p>We sincerely value the trust you put in Cavender’s and are working hard to contin Read More
Size Guide
10.29.24 Version <div class="faqs"> <p><a href="#menstop">MEN'S SHIRTS & JACKETS</a></br> <a href="#boots">BOOTS</a></br> <a href="#mensboots">MEN'S BOOTS</a></br> <p style="margin-left: 20px;"><a href="#womensboots">WOMEN'S BOOTS</a></p> <p style="margin-left: 20px;"><a href="#kidsboots">KIDS' BOOTS</a></p> <p><a href="#mensjeanspants">MEN'S JEANS & PANTS</a></p> <p><a href="#mensoveralls">MEN'S OVERALLS</a></p> <p><a href="#womenstopsdresses">WOMEN'S TOPS & DRESSES</a></p> <p><a href="#womensjeansskirts">WOMEN'S JEANS & SKIRTS</a></p> <p><a href="#kidsshirtsjackets">KIDS' SHIRTS & JACKETS</a></p> <p><a href="#boysjeans">BOYS' JEANS</a></p> <p><a href="#girlsjeansskirts">GIRLS' JEANS & SKIRTS</a></p> <p><a href="#cowboyhats">COWBOY HATS</a></p> <p><a href="#belts">BELTS</a></p> <p style="margin-left: 20px;"><a href="#mensbelts">MENS' BELTS</a></p> <p style="margin-left: 20px;"><a href="#womensbelts">WOMENS' BELTS</a></p> <p style="margin-left: 20px;"><a href="#kidsbelts">KIDS' BELTS</a></p> <p> </p> <style type="text/css">.sizinginformation table th{ text-align:center; } table.sizecharttable td { text-align: center; } table th,td { border: 1px solid black; } </style> <p><a class="anchor-target" name="menstop"></a></p> <div class="sizinginformation"> <h2>MEN'S SHIRTS & JACKETS</h2> <table> <tbody> <tr> <th>Chest</th> <td>Measure the widest part of your chest. Make sure to keep the tape snug but not too tight, and parallel to the ground.</td> </tr> <tr> <th>Neck</th> <td>Using a measuring tape, measure the widest part of your neck just above the collar bone.</td> </tr> <tr> <th>Sleeve</th> <td>Using a measuring tape, measure at the base of the center of the back of the neck. Run the measuring tape over your shoulder, let it hang down to your hand and measure to the center of the meaty part of your palm.</td> </tr> <tr> <th>Waist</th> <td>Measure around the full circumference with a measuring tape. Not too snug, but not too loose. Do not measure on top of your clothes.</td> </tr> </tbody> </table> <table class="sizecharttable" summary="Men's Casual Sizing Chart"> <tbody> <tr> <th colspan="5">INCHES</th> </tr> <tr> <th> </th> <th>Chest</th> <th>Neck</th> <th>Sleeve</th> <th>Waist</th> </tr> <tr> <th>S</th> <td>36</td> <td>14 - 14.5</td> <td>33 - 33.5</td> <td>29 - 31</td> </tr> <tr> <th>M</th> <td>38-40</td> <td>15 - 15.5</td> <td>34 - 34.5</td> <td>32 - 34</td> </tr> <tr> <th>L</th> <td>42-44</td> <td>16 - 16.5</td> <td>35 - 35.5</td> <td>36 - 38</td> </tr> <tr> <th>XL</th> <td>46-48</td> <td>17 - 17.5</td> <td>35.5 - 36</td> <td>40 - 42</td> </tr> <tr> <th>2XL</th> <td>50-52</td> <td>18 - 18.5</td> <td>36 - 36.5</td> <td>44 - 46</td> </tr> <tr> <th>3XL</th> <td>54-56</td> <td>19 - 19.5</td> <td>37 - 38</td> <td>48 - 50</td> </tr> <tr> <th>4XL</th> <td>58</td> <td>20</td> <td>38</td> <td>52</td> </tr> <tr> <th colspan="5">CENTIMETERS</th> </tr> <tr> <th> </th> <th>Chest</th> <th>Neck</th> <th>Sleeve</th> <th>Waist</th> </tr> <tr> <th>S</th> <td>91.4</td> <td>35.6 - 36.8</td> <td>83.8 - 85.1</td> <td>73.7 - 78.7</td> </tr> <tr> <th>M</th> <td>96.5 - 101.6</td> <td>38.1 - 39.4</td> <td>86.4 - 87.6</td> <td>81.3 - 86.4</td> </tr> <tr> <th>L</th> <td>106.7 - 111.8</td> <td>40.6 - 41.9</td> <td>89 - 90.2</td> <td>91.4 - 96.5</td> </tr> <tr> <th>XL</th> <td>116.8 - 121.9</td> <td>43.2 - 44.5</td> <td>90.2 - 91.4</td> <td>101.6 - 106.7</td> </tr> <tr> <th>2XL</th> <td>127 - 132.1</td> Read More
Terms
<div style="text-align: left; margin: auto; max-width: 900px; width: 90%;"> <div class="faqs"> <p>LAST UPDATED OCTOBER 31, 2024</p> <h1>TERMS OF USE</h1> <p>Welcome to the Cavenders.com website (the "Site"). The Terms of Use (the “Agreement”) is a legal agreement between you and Cavender Stores L.P. (“Cavender’s”, “we”, “our”, or “us”) and govern your use of the Site and purchase of products from the Site. Please note that your use of or access to the Site constitutes your agreement to follow and be bound by the Agreement.</p> <p> </p><h2>GENERAL</h2> <p>The Site is offered and available to users who are 18 years of age or older and reside in the United States. By using the Site, you represent and warrant that you meet these eligibility requirements. If you do not meet them, you must not access or use the Site.</p> <p> </p><h2>CONTACT INFORMATION</h2> <p>Please visit our Contact Page to let us know about questions or problems with the Site.</p> <p>Should you have any questions about these Terms of Use, please contact us by using the link provided above, or by writing us at:</p> <Address> Cavender's Boot City ATTN: Customer Service 7820 South Broadway, Tyler, TX 75703 </Address> <p> </p> <h2>MODIFICATION OF CONTENT</h2> <p>Cavender's attempts to ensure that the Content on the Site is complete and current. As indicated in the DISCLAIMERS set forth below, Cavender's does not guarantee that the information contained on the Site will not contain errors, inaccuracies or omissions or that such information will be up to date. Such errors, inaccuracies or omissions may relate to price or to product description or availability. Cavender's reserves the right to correct any error, inaccuracy or omission or to change or update the Content without prior notice to you, but Cavender's does not have an obligation to do so. We may change, move, delete portions of, or add to the Site from time to time. Further, Cavender's reserves the right to refuse or cancel any orders based on any error, inaccuracy or omission on the Site, whether or not the order has been submitted, confirmed and/or your credit card has been charged. If your credit card has been charged for the purchase and your order is then canceled, Cavender's will promptly issue a credit to your credit card.</p> <p> </p><h2>SITE CONTENTS</h2> <p>Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs, video clips, written and other materials that appear as part of the Site (collectively, "Content") are copyrights, trademarks, service marks, trade dress and/or other intellectual property rights owned, controlled or licensed by Cavender's or its affiliates. The Site as a whole is protected by copyright and trade dress, all worldwide rights, titles and interests in and to which are owned by Cavender Investment Properties, Ltd. CAVENDER's BOOT CITY, CAVENDER's WESTERN OUTFITTERS, CAVENDER's WESTERN SUPERSTORE, CAVENDERS.COM and all other CAVENDER's trademarks and service marks appearing on the Site are property of Cavender Investment Properties, Ltd. You agree not to display or use such marks without our prior written permission. We disclaim any proprietary interest in trademarks, service marks, logos, slogans, domain names and trade names other than our own.</p> <p>No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading. You may not reproduce (except as noted in these Terms of Use), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of, or exploit in any way, in whole or in part, any of the Content, the Site, or any related software.</p> <p> </p><h2>LIMITED LICENSE GRANT</h2> <p>Cavender’s grants you a personal, limited, non-exclusive, non-sublicensable, and non-transferable license to access and use the Site as set forth in this Read More
Track Orders
10.29.24 Version <strong>form will display here</strong> Read More
Commercial Accounts
<div> <h1>CAVENDER’S COMMERCIAL ACCOUNTS</h1> <img src="/on/demandware.static/Sites-Cavenders-Site/-/default/dw96b6e9df/images/workacc_header.jpg" alt=" "> <p>For over 60 years, Cavender’s has provided top-quality work clothing and boots for the hard-working men and women across the country, all at prices sure to fit any budget. Whether your job takes you to the hayfield or the oil field you'll find durable, dependable products to meet your needs. Committed to excellence, Cavender’s delivers outstanding service and competitive pricing to support your business. With over 100 stores across more than 15 states, our extensive selection will outfit any size business with name brand workwear, such as Wrangler, Ariat, Carhartt, Justin and more.</p> <p>You can be assured that Cavender’s will provide you with the best quality work and protective clothing, including NFPA, ANSI and ASTM certified clothing and footwear. Our vast work boot selection includes the latest in technology and styling in both lace up and slip on boots, as well as the popular square toe and traditional round toe versions in both safety and non-safety toe boots. We also provide several options in specialty work boots such as metatarsal guard, electrical hazard, puncture resistant sole, waterproof and snake proof boots, just to name a few.</p> <p>Here are a few of the brands and features available through Cavender’s:</p> <div> <div class="c-account"> <h4>Brands</h4> <ul> <li>Wrangler</li> <li>Carhartt</li> <li>Ariat</li> <li>Cinch</li> <li>Lapco</li> <li>Justin</li> <li>Tony Lama</li> <li>Wolverine</li> <li>Double H</li> <li>Rocky</li> <li>Twisted X</li> <li>Timberland Pro</li> </ul> </div> <div class="c-account"> <h4>Features</h4> <ul> <li>Flame Resistant workwear and outerwear certified to meet NFPA standards</li> <li>Heavy duty welding shirts and caps</li> <li>Tough and durable canvas outerwear</li> <li>Slip-on and lace-up work boots with both square and round toe styles</li> <li>Work boots with a variety of options, such as ASTM certified steel or composite toe, waterproof, metatarsal guard, puncture resistant, slip resistant, oil resistant, static dissipative, electrical hazard rated and many more</li> </ul> </div> </div> <table style="width:100%; border:0px;"> <tr> <td style="width:30%; vertical-align: middle;"><img src="/on/demandware.static/Sites-Cavenders-Site/-/default/dw96b6e9df/images/work-zone-logo.jpg" alt="Work Zone" title="Work Zone"></td> <td style="vertical-align: middle; width:70%;"><p> Our commercial account program is designed to fit the needs of any size business, large or small. We offer features such as centralized billing, voucher acceptance, competitive pricing and the ability to special-order products from any location. To learn more information or to open a commercial account, complete the contact form below and an associate will contact you promptly. You can also visit or call your local Cavender’s store for more details. </p></td> </tr></table> <br> <center><div style="text-align:center;font-size: 14px; Read More
California Prop 65
Read More
Cavender's Rodeo Team
10.29.24 Version <style type="text/css">.responsive-iframe { width: 100%; height: 0; margin: auto; padding-bottom: 56.25%; position: relative; } .responsive-iframe iframe { position: absolute; width: 100%; height: 100% } </style> <div id="primary" style="width:90%; max-width:1000px; margin: auto; padding: 10px;"> <h1 hidden>TEAM CAVENDER'S</h1> <div class="responsive-iframe"> <iframe allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture" allowfullscreen="" frameborder="0" height="315" src="https://www.youtube.com/embed/6yb5AdvsY_c" title="Team Cavender's - Raising A Roadeo Athlete" width="560"></iframe> </div>  <p>The Cavender's story includes words such as premier, best, authentic, and of course, family. We are proud to have Team Cavender's as a new part of our story.</p> <p>These athletes share our love of the western lifestyle and our products both on and off the dirt. Meet our team below and get a glimpse of their accomplishments.</p> <p>You can keep up with Team Cavender's on the <a href="$url('Search-ShowContent','fdid','cavenders-ranch-c-team cavender's')$"><span style="color:#8f1015;">Cavender's Ranch Blog</span></a>. If you're interested in joining the team you can learn more <a href="$url('Page-Show','cid','team-cavenders-application')$"><span style="color:#8f1015;">here</span></a>.</p>  <center> <p>Thanks to Team Cavender's Partner<br /> <a href="$url('Search-Show','cgid','durango')$"><img alt="Durango" src="images/Durango_LOGO_RED_WHT-THIN-OL.png?$staticlink$" class="lazyload" style="max-width:100px;" title="Durango" /></a></p> </center> <p> </p>  <center><h2 hidden>Team Cavender's Youth Rodeo Team</h2></center> <center><img alt="Team Cavender's Youth Rodeo Team" src="https://assets.cavenders.com/image/upload/f_auto,q_auto/Web/Content/Team%20Cavender%27s/24-25/24-TeamCavenders-GroupPhoto.jpg" style="max-height:400px;" title="Team Cavender's Youth Rodeo Team" /></center> <p> </p> <picture> <source media="(min-width: 1025px)" class="cld-responsive" srcset="https://assets.cavenders.com/image/upload/f_auto,q_auto,w_auto,dpr_auto/Web/Content/Team%20Cavender%27s/team-cavenders-youth-rodeo-team-banner-1600x180.jpg"> <img alt="Team Cavender's Youth Rodeo Team" class="cld-responsive" src="https://assets.cavenders.com/image/upload/f_auto,q_auto,w_auto,dpr_auto/Web/Content/Team%20Cavender%27s/team-cavenders-youth-rodeo-team-banner-1125x450.jpg?"/> </picture> <p> </p> <center><a class="anchor-target" name="kyanfrost"></a><img alt="A headshot of Team Cavender's member Kyan Frost" src="https://assets.cavenders.com/image/upload/f_auto,q_auto/Web/Content/Team%20Cavender%27s/24-25/24-KyanFrost-TeamCavenders-HeadShot.jpg" style="max-height:400px;" title="Kyan Frost" /> <img alt="An action shot of Team Cavender's member Kyan Frost" src="https://assets.cavenders.com/image/upload/f Read More
Cavender's Rodeo Team Application
<div class="pt_customer-service"> <div id="primary" style="width:95%; max-width:1000px; margin: auto; padding: 10px;"> <h1>TEAM CAVENDER'S APPLICATION</h1> <p>For 60 years, Cavender's has been committed to supporting and growing the sport of rodeo across the nation. From iconic rodeos including the Fort Worth Stock Show and Rodeo to hometown rodeos in our communities, we've been dedicated to giving back through sponsorships and scholarships.</p> <p>As part of our commitment, Cavender's is proud to have a team of outstanding rodeo athletes who wear our products, compete at various levels, and believe in the same western ideals we believe in. Athletes are selected based on athletic and academic merit and must display a high level of character and morale.</p>   <h3>Team Cavender's Youth Rodeo Team</h3> <p>Our youth rodeo team is open to high school rodeo athletes, grades 9th to 12th, residing in the United States. To be eligible, athletes must compete in at least one competitive rodeo discipline. A preference will be given to those who are members and compete in the National High School Rodeo Association.</p>  <p>Check out our current <a href="$url('Page-Show','cid','team-cavenders')$"><span style="color:#8f1015;">Team Cavender's Athletes</span></a>!</p>   <hr />  <center> <h2>TEAM APPLICATION</h2> </center> <!--<p>Positions on our team are limited and we review these a couple of times per year. If you are interested in endorsement, please fill out the application form below and we will be happy to review it. Please know that it may take several weeks or months for review. We add a very limited number of team members from time to time and we will contact you if we have an opportunity available.</p> <p>Thank you so much for your interest in representing Cavender's!</p> <p> </p> <p style="text-align: center;"><span style="font-size:20px;"><b><i> Applications are no longer available for the 2024-2025 team. We will be selecting team members over the next few months and notifying potential members by Mid-June. We will reopen applications starting in January 2026.</i></b></span></p> <!-- <p> </p> <script type="text/javascript" src=https://cavenders.formstack.com/forms/js.php/team_cavenders_application></script><noscript><a href=https://cavenders.formstack.com/forms/team_cavenders_application title="Team Cavender's Application">Team Cavender's Application</a></noscript> <p>If you're experiencing problems submitting the form please submit <a href="https://cavenders.formstack.com/forms/team_cavenders_application"><b>here</b></a>. </div> </div> Read More
Privacy Policy
<div class="p-policy" style="margin: auto; max-width: 900px; width: 95%;"> <h1>PRIVACY POLICY</h1> <p><em>Effective November 3, 2025</em></p> <p>For a printable version of this Policy, please click <u><strong><a href="Cavenders-Privacy-Policy.pdf?$staticlink$" target="_blank"><span style="color:#c0392b;">here</span></a></strong></u>.</p> <p>Cavender's ("Cavender's", "we", "our", or "us") understands that you care about the privacy of your personal information. This Privacy Policy explains how Cavender's collects, uses, and shares your information when you use our website (the “Website”), make a purchase, visit a Cavender's location, or otherwise interact with us, including through email and phone calls (collectively, "the Services").</p> <p>Cavender Stores L.P. is the data controller of personal information collected through the Services.</p> <p>Residents in California, Colorado, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, Nevada, Oregon, Tennessee, Texas, Utah and Virginia should also review the Privacy Rights and Jurisdiction-Specific Notices sections in this Privacy Policy.</p> <p>This Privacy Policy explains:</p> <ol> <li><a href="#Information-We-Collect" style="color:#c0392b;"><b><u>Information We Collect</b></u></a></li> <li><a href="#How-We-Use-Information" style="color:#c0392b;"><b><u>How We Use Information</u></b></a></li> <li><a href="#How-We-Disclose-Information" style="color:#c0392b;"><b><u>How We Disclose Information</u></b></a></li> <li><a href="#Our-Retention-of-Information" style="color:#c0392b;"><b><u>Our Retention of Information</u></b></a></li> <li><a href="#How-We-Protect-Information" style="color:#c0392b;"><b><u>How We Protect Information</u></b></a></li> <li><a href="#Unsubscribing-from-Communications" style="color:#c0392b;"><b><u>Unsubscribing from Communications</u></b></a></li> <li><a href="#Privacy-Rights" style="color:#c0392b;"><b><u>Privacy Rights</u></b></a></li> <li><a href="#Jurisdiction-Specific-Notices" style="color:#c0392b;"><b><u>Jurisdiction-Specific Notices</u></b></a></li> <li><a href="#Childrens-Privacy" style="color:#c0392b;"><b><u>Children's Privacy</u></b></a></li> <li><a href="#Changes-to-this-Privacy-Policy" style="color:#c0392b;"><b><u>Changes to this Privacy Policy</u></b></a></li> <li><a href="#Contact-Us" style="color:#c0392b;"><b><u>Contact Us</u></b></a></li> </ol> <p> </p> <h2 id="Information-We-Collect">1. INFORMATION WE COLLECT</h2> <h3><b>This section describes our information collection practices in connection with the Services.</b></h3> <p><u><b>Information You Provide</b></u></p> <ul> <li><em>Individual contact information</em>: This includes information you provide when you contact us, or sign up for promotional communications, including name, email address, telephone number, and physical address.</li> <li><em>Account information</em>: This includes information you provide when you create an account, including username and password (which may be considered sensitive personal information under certain laws), name, email address, mobile number, and communication and marketing preferences. We may send SMS/text communications to the mobile number you provide, when permissible by law and with your consent where required.</li> <li><em>Transactional information</em>: This includes information you provide to make a purchase, including shopping and purchase history, payment information, such as your credit or debit card number (which may be considered sensitive personal information under certain laws), and billing address. Please note we use a payment processor to process your payment.</li> <li><em>Customer service interactions</em>: This includes information you provide when you engage with Cavender's customer service, including through recorded telephone calls, surveys, and email correspondence.</li> <li><em>Store interactions</em>: If you visit one of our locations, video of Read More
Candidate Privacy Notice
10.29.24 Version <div class="p-policy" style="margin: auto; max-width: 900px; width: 95%;"> <h1>CANDIDATE PRIVACY NOTICE</h1> <p><em>Effective January 01, 2023</em></p> <p>For a printable version of this Policy, please click <u><strong><a href="CavendersJobCandidatePrivacyNotice.pdf?$staticlink$" target="_blank"><span style="color:#c0392b;">here</span></a></strong></u>.</p> <p>This Privacy Notice ("Notice") explains how Cavender's collects, uses, and shares your information when you apply for employment with Cavender's. For Cavender's general privacy practices, please see <strong><a href="$url('Page-Show','cid','privacy-policy-verJan2023')$"><span style="color:#c0392b;">Privacy Policy</span></a></strong>.</p> <p>We may change this Notice at any time by posting a revised version on our website. Any changes will be immediately effective upon the posting of the updated Notice. Please regularly check this Notice for any such updates.</p> <p>The Notice explains:</p> <p style="margin-left: 10px;"><u><strong><a href="#Information We Collect"><span style="color:#c0392b;">Information Cavender's Collects</span></a></strong></u><br /> <u><strong><a href="#How We Use Information"><span style="color:#c0392b;">How Cavender's Uses Information</span></a><br /> <a href="#How We Share Information"><span style="color:#c0392b;">How Cavender's Shares Information</span></a><br /> <a href="#Special Information For California Residents"><span style="color:#c0392b;">Special Information For California Residents</span></a><br /> <a href="#Contact Us"><span style="color:#c0392b;">Contact Us</span></a></strong></u></p> <p> </p> <h2 id="1. Information We Collect">1. THE INFORMATION CAVENDER'S COLLECTS</h2> <p>Cavender's may collect certain information from and about you in order to evaluate and process your application. This information may include:</p> <ul> <li><em>Information you give Cavender's</em>:  This includes contact information (i.e. name, telephone number, physical address, email, username, password); previous work experience, education, skills, and other qualifications; professional and other work-related licenses, permits, and certifications; work authorization status; information relating to references; information from social media sites if you choose to link your application to a social media; and any other information you elect to provide to us. We may also ask you to provide certain information that we use to further our goal of maintaining a diverse workforce, or to comply with laws, such as information about your race, ethnicity, gender, veteran status, or whether you have a disability. As described in the application process, you are not required to provide this information.</li> <li><em>Information Cavender's learns from your use</em>: We may collect certain information automatically using cookies if you apply on our website. For more information regarding our use of cookies and how you can select your preferences, please see the Information We Collect section of our <strong><a href="$url('Page-Show','cid','privacy-policy-verJan2023')$"><span style="color:#c0392b;">Privacy Policy</span></a></strong></li> <li><em>Information obtained from third parties</em>: We may obtain information about you from platforms used to collect application information, recruiters, references, and former employers. We may use background check services to collect additional information, subject to consent, which we will request during the process of evaluating your application. If you submit an application through a third-party job posting services, please be advised that we do not control the privacy practices of these services. Please review their privacy policies carefully prior to providing application information.</li> </ul> <p> </p> <h2 id="How We Use Information">2. HOW CAVENDER'S USES INFORMATION</h2> <p>We may use your information for any of the following purposes:</p> Read More