My Cavender’s Rewards Program – Terms & Conditions (Effective Date: November 1, 2024)
1. Cavender’s Rewards Program Overview. The Program is a free membership-based loyalty and rewards program offered exclusively by Cavender’s and our affiliates (“Cavender’s”, “we”, “us”, or “our”) to customers located in the United States (excluding Puerto Rico and U.S. Territories). The Program rewards participating customers (“Members”) with special, surprise benefits based on their engagement with Cavender’s, including purchases, special dates, and other activities (collectively, “Rewards”). Rewards are issued at Cavender’s discretion and may include discounts, exclusive offers, and other benefits. This Program is not a points based or cash rewards based program where customers earn rewards directly tied to purchases made with Cavender’s. These Program Rules, which include all additional policies (including our Privacy Policy, Terms of Use and other policies found on our website at cavenders.com) and any other terms and conditions referenced and incorporated herein, all of which may be amended from time-to-time, contain information about the relationship between you and us with respect to the Program and apply to you if you enroll, have previously enrolled, or have otherwise been informed that you have been enrolled in the Program.
2. Program Rules. By enrolling in, or otherwise participating in, the Program, you acknowledge that you have read, understood and unconditionally accept to be bound by the Program Rules. Cavender’s reserves the right to modify, delete or otherwise change any of the terms and conditions in the Program Rules in our sole and absolute discretion, without further notice or compensation to you, and you waive any right to receive specific individual notice of such modifications. This means that Cavender’s may make material changes to the Program, including but not limited to, the number of participating stores and type and/or frequency of Rewards provided in connection with the Program. This also means that Cavender’s may terminate the Program, or any benefit of the Program, or substitute the Program for similar or different loyalty and rewards program at any time. Any updates to these Program Rules will be effective immediately upon posting at cavenders.com, and your continued participation in the Program constitutes your acceptance to such modifications. These Program Rules constitute a legally binding agreement between Cavender’s and each individual who enrolls or otherwise participates in the Program. Accordingly, you expressly represent and warrant that you are eligible for the Program (as described below) and will otherwise comply with these Program Rules. If you do not agree to all of the Program Rules now or at any point in the future or you become ineligible for the Program, please contact Customer Service at (888) 361-2555 to un-enroll.
3. Eligibility. The Program is open to residents of the United States (excluding Puerto Rico and U.S. Territories) who: (i) have reached the age of majority in their state of residence and are at least 18 years of age; (ii) provides valid and accurate personal information when enrolling in the Program; (iii) is not already a Member (defined below) of the Program; and (iv) has not previously been terminated from the Program (collectively, the “Eligibility Requirements”). All federal, state and local laws and regulations regarding the eligibility of participants apply. The Program is void where prohibited or restricted by law. Program membership is available only to natural persons and the following are ineligible: corporations, businesses, non-profit organizations, governmental agencies or other entities. Because Cavender’s is a retailer and does not sell to individuals or dealers for the purpose of resale to others, resellers are also expressly excluded from the Program.
4. Membership.
a. General. Individuals who meet the Eligibility Requirements and enroll in the Program (each a “Member”) will each be assigned a unique membership identifier (“My Cavender’s Rewards Identification Number”) which will be associated with his or her membership account (“My Cavender’s Rewards Account”). Membership and the Program are free. There is no purchase required to become a Member or participate in the Program. My Cavender’s Rewards memberships are nontransferable. My Cavender’s Rewards Identification Numbers and My Cavender’s Rewards Accounts may only be used by the Member. Each Member may only have one My Cavender’s Rewards Account and may only use My Cavender’s rewards and benefits provided under this Program from only one My Cavender’s Rewards Account associated with the Member, which will be determined in Cavender’s sole and absolute discretion.
b. Enrollment. Eligible individuals may enroll in the Program in one of the following methods: (i) by enrolling at checkout at a participating Cavender’s store location; (ii) online at cavenders.com; or (iii) during any of Cavender’s special Program signup event. At the time of enrollment, you must provide a valid email address and additional information, including without limitation, your name, date of birth, phone number, and mailing address. Members are solely responsible for keeping their contact information up to date. Failure to maintain accurate and up to date information in connection with your My Cavender’s Rewards Account may result in failure to receive and use Rewards and any others benefits provided under the Program. Subject to Cavender’s Privacy Policy, Terms of Use and other policies found on our website at cavenders.com, by enrolling Members agree to receive marketing communications from Cavender’s, including notifications about rewards, benefits, and exclusive offers. Please see Section 6 (My Cavender’s Rewards Account Access and Member Communications) as well as our Privacy Policy, Terms of Use and other customer policies found on our website for more information.
5. My Cavender’s Rewards.
a. My Cavender’s Rewards, Benefits, and Exclusive Offers. As a Member, you have the opportunity receive Rewards and other benefits from Cavender’s. Rewards may include discounts, free products, birthday gifts, and/or exclusive access to Cavender’s events. As the Program is not a points or cash rewards style program, Cavender’s determines when and which Members will receive rewards based upon certain criteria such as purchase history, engagement with Cavender’s, special occasions, and other factors. In addition, all Members may be eligible for certain discount and other benefits that will be advertised on Cavender’s website from time to time. Members are not guaranteed to receive Rewards or any benefits based upon any specific actions, including frequency or amount of purchases made with Cavender’s.
b. Overview of My Cavender’s Rewards. While Cavender’s reserves the exclusive right to determine the available Rewards and other benefits provided under the Program, below is an overview of the various Rewards and benefits offerings under the Program:
i. Discounts: Members may receive exclusive discount offers on Cavender’s products, available for use either in-store or online, including free shipping.
ii. Exclusive Events: Members may be invited to special events, including private sales or product launches.
iii. Gifts and Free Products: Cavender’s may occasionally gift Members with free products or special items based on brand engagement.
c. My Cavender’s Reward Redemption. Each My Cavender’s Reward or benefit can be only redeemed during its stated redemption window. Rewards can be redeemed only on the purchase of merchandise by presenting confirmation of the reward, benefit, or exclusive offer at the time of checkout in store locations or by entering the redemption code at the time of purchase online using our website. Members redeeming Rewards are limited to redeeming one (1) Reward per transaction unless stated otherwise. A Reward can only be redeemed in one transaction, and the Member forfeits any unused portion of the Reward if the transaction is less than the amount of the Reward. Additionally, if a Member uses a Reward to make a purchase that is later returned, the Member will not be reimbursed any portion of the Reward. Rewards cannot be redeemed for gift cards, gift certificates, store credit, sales tax, prior purchases, licenses or services including but not limited to shipping, gift wrap, extended warranties or purchases. Rewards have no cash value and neither cash nor store credit will be paid for unused portions of the Reward. Rewards are not transferable and Members can only redeem Rewards associated with that Members account. Members must redeem Rewards prior to or on the expiration date stated on the Reward. Rewards issued through the Program will typically have an expiration date, which will be communicated when the Reward is made available. Members must use Rewards by the specified expiration date, after which the Rewards will terminate and no longer be available for redemption. Any unused Rewards will not carry over or be reinstated after they expire The Program reserves the right to change the Rewards expiration date at any time without prior notification.
6. My Cavender’s Rewards Account Access and Member Communications. You may access your My Cavender’s Rewards Account and view the most current Program information and Program Rules at cavenders.com. By enrolling or otherwise participating in the Program, you agree to receive transactional emails and promotional email offer updates from Cavender’s. Members may unsubscribe from promotional emails at any time via the unsubscribe link in those emails; provided, however, if you unsubscribe from Cavender’s e-mails, you may no longer receive those Program benefits which are distributed by email. For information about your membership, contact Customer Service at (888) 361-2555.
7. Program Modification and Termination. The Program, its benefits, and the interpretation/application of these Program Rules are offered at the sole and absolute discretion of Cavender’s. Cavender’s reserves the right to modify the Program and any of its terms, features or benefits at any time with or without notice to you (including without limitation, the rate at which My Cavender’s Cash Rewards can be earned). The Program has no predetermined termination date and may continue until such time as Cavender’s elects, in our sole and absolute discretion, to terminate the Program. In addition, Cavender’s may close any My Cavender’s Rewards Account if a Member becomes ineligible at any time or if any of these Program Rules are violated. If your My Cavender’s Rewards Account is closed by you or terminated by Cavender’s, all available Rewards may be deactivated and invalidated.
8. Additional Terms.
a. Entire Agreement. You agree to comply with (i) the terms and conditions of these Program Rules (including our Privacy Policy, Terms of Use and other policies found on our website at cavenders.com), and any other terms and conditions referenced and incorporated herein, all of which may be amended from time-to-time; and (ii) any and all other policies and rules as set forth in any materials prepared by Cavender’s relating to the Program, either in print or on our website. Current or additional terms, conditions and applicable rules may be added, amended or removed at any time in our sole and absolute discretion. These Program Rules and any additional terms and conditions, as so amended, will be posted at cavenders.com, and your continued participation in the Program thereafter will constitute acceptance of all such updated terms and conditions.
b. Cavender’s Employees. Employees, including their family members, of Cavender’s and our affiliates, may be restricted from participating in certain features of the Program pursuant to applicable Cavender’s policies. Employees are instructed to contact Cavender’s Human Resource Department to determine whether any restrictions apply.
c. LIMITATION OF LIABILITY. IN NO EVENT WILL CAVENDER’S, OUR SUBSIDIARIES AND AFFILIATES, OR OUR LICENSEES, AND EACH OF THEIR RESPECTIVE DIRECTORS, OFFICERS, MANAGERS, EMPLOYEES, AND AGENTS BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, EXEMPLARY, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, WHETHER BASED IN CONTRACT, TORT OR OTHERWISE, WHICH ARISE OUT OF OR ARE IN ANY WAY CONNECTED WITH THE PROGRAM, THESE PROGRAM RULES, OR OUR OPERATION OF THE PROGRAM.
d. Governing Law. These Program Rules shall be interpreted under, and any disputes arising out of these Program Rules shall be governed by, the laws, rules, and regulations of Texas, without reference to its conflicts of law principles.